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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Brown

Peter Brown

December 1, 2024

5  out of  5
rating by Peter Brown
"Excellent customer service and always avaliable to answer questions."
We responded:
"Thank you Pete, we greatly appreciate your feedback back. As always, if you have any thing we can help you on with your personal or business policies, give us a call. If you have any friends or family that need help with auto, home, or life insurance have them call Zach Eagen -State Farm at 810-637-5010."
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katina adair

November 30, 2024

5  out of  5
rating by katina adair
"I really appreciate the level of customer service! This was by far the best customer service experience I’ve had in a long time! Thank you!"
We responded:
"Thank you Katina, thank you for being a customer with us. We strive to do our best every day with every one we interact with. If you have any friends or family that would like the same level of service, have them reach out to Zach Eagen - State Farm at 810-637-5010. "
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Nicholas Rhudy

November 22, 2024

5  out of  5
rating by Nicholas Rhudy
"Former customer with renters and auto. Very friendly and responsive staff. The only reason I chose to go with another company was due to price, but that is outside of the specific agents control. If you are going with State Farm Zach is a great choice."
We responded:
"Thank you for the kind words Nick. The hardest customers to lose are always the nicest ones. We greatly appreciate your time with us, we wish you the best and look forward to winning your business back. Zach Eagen State Farm, 810-637-5010."
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Keith Porzondek

November 8, 2024

5  out of  5
rating by Keith Porzondek
"Great experience very helpful and professional"
We responded:
"Keith, thank you for your business, we greatly appreciate it. If you have any friends or family we can help with their auto, home, or life insurance have them give us a call at Zach Eagen - State Farm, 810-637-5010."
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Janice Lynch

October 30, 2024

5  out of  5
rating by Janice Lynch
"Wonderful caring help & service. Thank you’"
We responded:
"Jan, thank you for the great review! We are so blessed to have you has a customer, if you have any friends or family we can help with auto, home, or life insurance have them reach out to our office! Zach Eagen - State Farm. 810-637-5010"
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crusito moyet

October 23, 2024

5  out of  5
rating by crusito moyet
"Zach and Scott were very helpful, knowledgeable, quick and professional. A very old experience was had"
We responded:
"Thank you for the wonderful review! I am so happy we were able to help! We appreciate your business and if you have any friends or family, we can help with auto, home, life insurance have them call Zach Eagen – State Farm at 810-637-5010."
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Jeremy Kenney

October 1, 2024

5  out of  5
rating by Jeremy Kenney
"Top notch people, kind and efficient"
We responded:
"Thanks Jeremy, We greatly and humbly appreciate your feedback, we just call it being good people and doing our job. If you have any friends or family we can give the same service to with Auto, Home, or Life insurance have them give us a call at 810-637-5010."
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Josie

September 19, 2024

5  out of  5
rating by Josie
"Brendan was great to work with 10/10 would recommend."
We responded:
"Thank you for your feedback Josie! We think Brandon is a 10/10, but so are you! If we can help any of your friends or family with a 10/10 on their auto, home, or life insurance, have them call Zach Eagen - State Farm at 810-637-5010."
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Tiffany Liebetreu

September 18, 2024

5  out of  5
rating by Tiffany Liebetreu
"Zach was awesome! It was very easy to set up and affordable!"
We responded:
"Thank you Tiffany, We really appreciate your feedback and I would love to take the credit for taking care of you but ultimately it was our team member Brandon. We are very grateful for your business and if we can help any of your friends and family with auto, home, or life insurance have them call Zach Eagen - State Farm at 810-637-5010."
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Alice Peacey

September 11, 2024

5  out of  5
rating by Alice Peacey
"So fast and best price around!! Thank you Scott!!"
We responded:
"Thank you for letting us know how Scott did. We greatly appreciate your business and feedback. If you have any questions, or friends and family that we can help with auto, home, or life insurance, please have them call Zach Eagen - State Farm at 810-637-5010."
Profile photo of Mary Green

Mary Green

September 11, 2024

5  out of  5
rating by Mary Green
"Cheapest place around. Super nice too!"
We responded:
"Thanks Mary, We really think you are pretty nice too! Thank you for being a customer and if you have any friends or family who are looking for auto, home, or life insurance have them give call Zach Eagen - State Farm at 810-637-5010."
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alicia davis

September 7, 2024

5  out of  5
rating by alicia davis
"Fantastic agent and staff! They were so helpful with my son’s renter’s policy!"
We responded:
"Thanks Alicia, We really appreciate your feedback and trusting us to take care of your son. If you have a friends or family we can help with their auto, home, or life insurance needs have them give Zach Eagen - State Farm a call at 810-637-5010"
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Pammy Provagna

August 27, 2024

5  out of  5
rating by Pammy Provagna
"Best insurance man hands down."
We responded:
"Thanks Pam! We really appreciate the feedback, your kindness and good nature is always welcomed in our office. If you have any friends or family we can help with auto, home, or life insurance needs please have them call Zach Eagen - State Farm at 810-637-5010"
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Thomas Mountain

August 27, 2024

5  out of  5
rating by Thomas Mountain
"Great! Brandon was great, I called with a new car & was able to insure me within the hour."
We responded:
"Hi Thomas, Thanks for the feedback, we do everything we can to take care of our customers in an expedient manner and greatly appreciate you continuing to be our customer. If you have any friends or family we can help with home, auto, or life insurance have them give us a call at 810-637-5010."
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Tracy

August 20, 2024

5  out of  5
rating by Tracy
"Great service and follow up on my request for price quote. Asked for a quote on cars, motorcycle, and home. In the final quote they saved me close to $1000 per year."
We responded:
"Thank you Tracy. We really appreciate being able to take care of you insurance needs and helping you out to make sure you are taken care of. If you have any friends or family we can help take a look at their home, auto, or life insurance needs have them give us a call at Zach Eagen State Farm - 810-637-5010"
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Barbara LaGrow

August 15, 2024

5  out of  5
rating by Barbara LaGrow
"Great help with Medicare and such"
We responded:
"Barbara, thank you for the great review! We are always here when you need us! Thank you for letting us take care of your Medicare and other insurance needs, we love seeing you in the office."
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Stephanie Menrath

July 16, 2024

5  out of  5
rating by Stephanie Menrath
"We had a great experience with Brendan! Everything went so smooth and so quickly. He was able to answer all my questions and had me all set within the hour. 10/10 recommend Brendan Piper!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with Brendan. Providing excellent service and addressing your questions promptly are our priorities, and we're glad Brendan could deliver."
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Sean

June 16, 2024

1  out of  5
rating by Sean
"Without a doubt worst by far in my life with only bill involved. Very thankful it wasn't a claim. I can't imagine how much worse it would be dealing with a claim. Thank God for recorded phone calls and honest underwriters. Negative 5 stars if possible. Told several times I'm confused and must have misunderstood. Policy was uncanceled and renewed despite my agent not understanding and his confusion but txted me 5 star reviews appreciated. Glad I waited to see how I'm treated before I wrote a review.At least after my experience I was not the 1 who was confused or misunderstanding what I was told. No one can make changes after normal business hrs through the 1800 number despite what the commercials say. Hope new customers take this very serious and current customers. Forced to put 1 star to post."
We responded:
"Hi Sean, we are sorry that your experience was not to your liking. We wish the after hours team would have given you the correct information when you signed your new car with them. As we have said over the last month we are truly sorry that they set it up wrong and we are very glad that our underwriting manager did honor what was discussed and was able to get your bill adjusted. As always Sean we wish you the best with everything. Zach Eagen - State Farm - 810-637-5010. If we can help in any way give us a call. "
Profile photo of Ashley Ford

Ashley Ford

June 7, 2024

5  out of  5
rating by Ashley Ford
"Brendan was great! Very friendly and gets the job done fast I appreciate it!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brendan provided you with friendly and efficient service. Delivering top-notch service to our clients is always our priority, and we're delighted that Brendan's dedication to excellence made a positive impact on your experience."
Profile photo of Jennifer Dalecki

Jennifer Dalecki

June 7, 2024

5  out of  5
rating by Jennifer Dalecki
"Brenden is awesome and very down to earth. Easy to talk to and made things easy to do. Would definitely recommend to anyone"
We responded:
"Thank you so much for your kind words about Brenden! We're thrilled to hear that he provided you with excellent service and made your experience with us easy and enjoyable."
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Nathaniel Young

June 5, 2024

5  out of  5
rating by Nathaniel Young
"Worked great with my agent"
We responded:
"Nate, Thank you for leaving a review, we really appreciate it. It was great to work with such a mature young person like yourself. If you have any friends or family we can help with auto, home, or life insurance needs, have them give Zach Eagen - State Farm a call at 810-637-5010."
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C Crenshaw

June 1, 2024

5  out of  5
rating by C Crenshaw
"After interacting with Frank, I was struck by his unwavering confidence, extensive knowledge, and genuine kindness, which shone through as he provided exceptional customer service. Following our conversation, I felt strongly convinced that I would become a loyal customer of State Farm. Your amazing customer service is much appreciated."
We responded:
"Thank you so much for your business and candid review of Frank's performance, he is an integral part of the team at our office and incredible person. If you have any questions or concerns please feel free to give us a call, we also really appreciate taking care of friends and family's auto, home, and life insurance, have them give us a call at Zach Eagen - State Farm - 810-637-5010."
Profile photo of Christine Hoffman

Christine Hoffman

June 1, 2024

5  out of  5
rating by Christine Hoffman
"Thank you so much for helping me Brendan P."
We responded:
"Hi Christine, Thank you for being a customer at our office, Brendan is one of our great team members and we are glad he was able to help you. If you have any friends or family looking for auto, home, or life insurance have them give us a call at Zach Eagen - State Farm - 810-637-5010. "
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Garron Jackson

May 30, 2024

5  out of  5
rating by Garron Jackson
"Very helpful"
We responded:
"Hi Garron, Thank you for your feedback, if you ever have any questions or concerns please feel free to reach out to out Zach Eagen - State Farm at 810-637-5010 for auto, home, or life insurance needs!"
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Slayin Seasons

May 28, 2024

5  out of  5
rating by Slayin Seasons
"Amazing company and friendly staff!"
We responded:
"Thank you so much for your feedback, we greatly appreciate it your business. if you have any friends or family that we can help with their auto, home, or life insurance needs please have them give Zach Eagen - State Farm a call at 810-637-5010."